Tuesday 14 April – Day 2 Afternoon
Delivering innovative, integrated and inclusive development solutions
This afternoon’s session will address the social and economic development challenges facing UPU member countries. It will concentrate on exploring the crucial role that governments can play in ensuring that Posts are able to deliver innovative, integrated and inclusive development solutions to satisfy the needs and expectations of their customer groups and other stakeholders. This session will discuss the value of the postal sector and will recognize its viable position in the communication market, its role as a driver of economic growth and poverty reduction, and its assets as a vehicle for social, economic and financial inclusiveness and the delivery of important social services, such as pensions and other benefits. Panelists will discuss how to attract governments' commitment to the postal sector and, crucially, how to attract investment for the sector to deliver sustainable development solutions.
14:00 – 15:30 Panel 7: Financial inclusion and postal financial services: challenges and opportunities
After banks, Posts and their major financial agencies are the world’s second biggest contributors to financial inclusion. And there is growing interest in how Posts can contribute even more. One billion people already benefit from basic transactional services through the Post, holding more than 1.5 billion postal savings or deposit accounts. In India alone, 30 million new postal savings accounts were opened in 2012. Remittances are a key gateway to the formal financial system for the unbanked. At the worldwide level, migrants' transfers through formal channels accounted for 404 billion USD in 2013. Panelists will address the challenges and opportunities that the sector faces in leveraging the potential of postal financial services, and the role Posts, with the full support of their governments and international organizations, can play in increasing financial inclusion generally.
Panellists: William Lacy Swing, director general, International Organization for Migration (IOM); Salvator Nizigiyimana, director general, Burundi Post;
Mario Garcés Sanagustin, Spain's vice-minister of public works and transport; Csaba Polacsek, deputy state secretary, States Secretariat for National Financial Services and Postal Affairs, Hungarian Prime Minister's Office; Siyabonga Cyprian Cwele, minister of telecommunications and postal services, South Africa; Jean-Paul Forceville, Member of La Banque Postale Supervisory Committee (Conseil de Surveillance)
15:30 – 16:45 Panel 8: Transferring trust in the physical world to the digital economy
While digitization is not new, the digital economy is entering a new age that features unprecedented challenges for postal leaders. Digital tools are flooding the business environment, provoking significant changes in how people work, communicate and sell. This has given rise to new opportunities and challenges and pushed companies around the world to undergo a digital transformation. Postal stakeholders should not be left behind. Panelists will talk about what governments and Posts can do to shift the trust normally associated with physical products and services into the digital world and make that trust as strong or stronger.
Panellists: Yasuo Sakamoto, vice-minister for policy coordination, ministry of internal affairs and communications, Japan; Brahima Sanou, director of the Telecommunication Development Bureau at the International Telecommunication Union; Mamadou Konate, director general, Poste de Côte d'Ivoire; Tammy Whitcomb, deputy inspector general, United States Postal Service; Roberto Cavanna Merchán, secretary general, Postal Union of the Americas, Spain and Portugal
16:45 – 18:15 Panel 9: The postal sector: an essential vector of the global economy and sustainable development
The contribution of the postal sector to the domestic, regional and global economies is increasingly recognized by governments and international actors. In the current international context of globalization, a resilient and universal global postal network is an enormous asset and an important tool for supporting sustainable development objectives at national and global levels in their three dimensions (economic, social and environmental). Panelists will discuss how the UPU, its members and the postal sector at large can contribute to the sustainable development agenda of the United Nations for the benefit of economies, societies and all citizens worldwide.
Panellists: Philip Jennings, secretary general, UNI Global; Bruno Koné, minister of post and telecommunication in Côte d'Ivoire; Pascal Clivaz, deputy director general, Universal Postal Union (UPU); Achim Steiner, executive director, United Nations Environment Programme; Amina Mohammed, special advisor of the United Nations' secretary-ge